city-of-memphis-public-records give people the right to see government files, reports, and data. These records include meeting notes, contracts, police reports, property papers, and more. The City of Memphis follows Tennessee’s Public Records Law, which says most documents made or kept by city workers must be open to the public unless a law blocks access. You can ask for these records online, by mail, email, fax, or in person. The Law Division and Office of Communications handle all requests. They make sure the city follows state rules and answers fast.

How to Request city-of-memphis-public-records
To get city-of-memphis-public-records, you must fill out the official Public Records Request Form. This form is called “FINAL 080918” and matches the city’s Public Records Policy PDF. Both files are on the city’s website. You can preview the policy before downloading it. The form asks for your name, contact info, and details about the records you want. Send your request to Jennifer A. Sink, Chief Legal Officer, at 125 N. Main St., Room 336, Memphis, TN 38103. You may also email, fax to 901-636-6524, or use the online portal. The city must reply within three business days.

Types of Records Available
The city holds many kinds of records. These include city council meeting minutes, budget reports, contracts, building permits, inspection logs, and police incident reports. You can also get copies of ordinances, resolutions, and emails related to city business. Some records are digital, while others are paper files scanned into the system. Not all records are free. The city may charge for copying, staff time, or special formats. Fees must be reasonable and based on actual costs.
Memphis Police Department Records
The Memphis Police Department’s Central Records division handles requests for crime reports, crash reports, and offense summaries. You can ask for these online, by mail, fax, or in person. The office is at 170 North Main St., 7th Floor, Suite 7-11, Memphis, TN 38103. Most standard reports are ready in five business days. If you need a certified copy for court, you must pay a fee. Certified copies have an official seal and are accepted in legal cases.
Shelby County Public Records
Shelby County manages land records, tax rolls, court files, and vital records like birth and death certificates. The office is led by Vasco A. Smith, Jr., and is located at 160 N. Main Street, Memphis, TN 38103. You can call 901-222-2300 during business hours. Requests are usually filled within ten days. Many records are available online through the county’s secure portal. This includes property deeds, mortgage papers, and probate files dating back over 200 years.
Marriage and Court Records
Marriage licenses in Memphis are filed with the City Court Clerk at 201 Poplar LL-80, Memphis, TN 38103-1945. Call 901-636-3409 or fax 901-636-3861. You’ll need ID and a small fee to get a copy. The Finance Department also keeps tax and permit records at 125 N. Main St., Memphis, TN 38103. Phone 901-576-6657. These offices work together to keep accurate records for residents.
Online Access and Third-Party Sites
Some Memphis records are free online. The city’s property tax portal at epayments.memphistn.gov/property/ shows real-time tax data, payment history, and parcel values. Third-party sites like pubrecord.org also list public records but may not be official. Always check the city or county website for the most accurate info. These outside sites are updated weekly but can have errors.
Fees and Processing Times
The city charges for copies, staff time, and special formats. Standard requests are free if they take less than two hours. After that, fees apply. Police reports cost a small fee per page. Certified copies cost more. Most city records are ready in three to five days. Shelby County takes up to ten days. You’ll get a cost estimate before work starts.
Exemptions and Denials
Not all records are public. Tennessee law blocks access to personal info like Social Security numbers, medical records, and ongoing investigations. Juvenile records, trade secrets, and some personnel files are also private. If your request is denied, the city must explain why in writing. You can appeal to the Tennessee Office of Open Records.
Contact Information for city-of-memphis-public-records
For city-of-memphis-public-records, contact the Law Division at 125 N. Main St., Room 336, Memphis, TN 38103. Phone: 901-636-6614. Fax: 901-636-6524. Email requests go to the Chief Legal Officer. For police records, call Central Records at 170 North Main St., 7th Floor. For county records, call 901-222-2300. Office hours are Monday to Friday, 8 a.m. to 5 p.m.
Register of Deeds and Historical Archives
The Register of Deeds in Shelby County keeps old land deeds, mortgages, and probate records. These go back to the 1800s. You can visit in person, mail a request, or use the online system. Fees depend on the number of pages and type of document. This office helps researchers, lawyers, and homeowners trace property history.
Mayor’s Recruitment Incentive Program
In 2021, Mayor Jim Strickland announced a $15,000 sign-on bonus for new Memphis Police officers. This was part of a recruitment push. Officers also got up to $10,000 for moving costs and $3,000 for uniforms. Bonuses were paid within 30 days of starting, if the officer finished training and stayed one year. The Finance Department handled payments.

City Departments and Services
The City of Memphis website links to all major departments. These include Public Works, Fire Department, Libraries, City Council, and 311 services. Each page has contact numbers, email forms, and office hours. Records Management is overseen by Valerie Snipes. She can be reached at 636-6223. Fax lines are 636-6370, 636-6304, and 636-6395.
How Tennessee Law Protects Public Access
Tennessee’s Public Records Law gives everyone the right to see government files. The law says agencies must respond in three days. They must provide records in the format you ask for, like PDF or paper. Agencies can’t charge more than the real cost. If they deny a request, they must say why. This law makes city-of-memphis-public-records open and fair.
Common Reasons for Record Requests
People ask for city-of-memphis-public-records for many reasons. Homeowners check property taxes and permits. Lawyers need court files for cases. Journalists research city spending. Researchers study crime trends. Families look for marriage or birth records. Knowing your reason helps you ask for the right documents and avoid delays.
Tips for Fast and Successful Requests
Be clear about what you want. Include dates, names, and document types. Use the correct form. Send your request to the right office. Ask for a fee estimate first. Follow up if you don’t hear back in three days. Keep copies of all emails and letters. This helps if you need to appeal a denial.
Appealing a Denied Request
If the city denies your request, you can appeal. Send a letter to the Tennessee Office of Open Records. Include your original request, the denial letter, and why you think it’s wrong. The office will review and decide. This process is free and usually takes a few weeks. Most appeals are resolved in your favor if the record should be public.
Digital Records and Online Portals
Memphis is moving more records online. You can now view property taxes, pay bills, and request some reports digitally. The city uses secure portals to protect privacy. Not all files are online yet, but the goal is full access. This saves time and reduces paper use.
Public Meetings and Transparency
The city posts meeting agendas, minutes, and videos online. These are part of city-of-memphis-public-records. You can watch City Council meetings live or later. Notes are posted within a week. This helps residents stay informed about decisions that affect them.
Records Retention and Destruction
The city keeps records for set periods. Some files are saved forever, like deeds and laws. Others are destroyed after a few years, like old emails. The Records Management team follows state rules. This ensures important data isn’t lost and private info isn’t kept too long.
How to Verify Record Accuracy
If you find a mistake in a public record, contact the office that holds it. Give them the correct info and proof. They will review and update the file if needed. This keeps city-of-memphis-public-records reliable. Errors can affect property values, legal cases, and city services.
Special Programs and Public Data
The city shares data on jobs, budgets, and safety. For example, the 2021 police bonus program was public record. So are crime stats, spending reports, and hiring plans. These help people understand how the city works and holds leaders accountable.

Frequently Asked Questions
Below are common questions about city-of-memphis-public-records. Each answer gives clear, helpful info based on current city policy and state law.
How long does it take to get a police report?
Most police reports are ready in five business days. If you need a certified copy for court, add one to two days. The Central Records office processes requests in order. Rush service is not available. You will get a call or email when your report is ready.
Can I get someone’s arrest record?
Arrest records are public unless they involve juveniles or ongoing cases. You can request them from the Memphis Police Central Records office. You don’t need to be the person arrested. But you must give the full name, date of birth, and approximate date of arrest.
Are city emails public records?
Yes, emails between city workers about city business are public records. Personal emails on city devices may also be open if they relate to work. The city must provide them in the format you ask for, like PDF or printed copy.
Do I have to pay for public records?
You may pay for copies, staff time over two hours, or special formats. Most simple requests are free. The city must give you a cost estimate first. Fees must match actual costs. You can’t be charged for searching or reviewing records.
What if my request is denied?
If denied, the city must send a written reason. Common reasons include privacy, ongoing investigations, or legal exemptions. You can appeal to the Tennessee Office of Open Records. Include your request, the denial letter, and your argument. The office will review and decide.
Can I get property records online?
Yes. Visit epayments.memphistn.gov/property/ to see tax records, parcel values, and payment history. For deeds and mortgages, use the Shelby County Register of Deeds portal. Both sites are free and updated daily.
Who oversees public records in Memphis?
The Law Division and Office of Communications manage city-of-memphis-public-records. Jennifer A. Sink, Chief Legal Officer, leads the effort. For police records, contact Central Records. For county files, contact Vasco A. Smith, Jr. at Shelby County.
Official City of Memphis Public Records Page: https://www.memphistn.gov/government/communications/public-records/
Phone: 901-636-6614 | Fax: 901-636-6524
Address: 125 N. Main St., Room 336, Memphis, TN 38103
Office Hours: Monday–Friday, 8 a.m.–5 p.m.
